Shipping Policy

  • Once payment is received and confirmed we ship within two days.
  • Once shipped, we will email you a tracking number (if available for your country) that you may use to follow your parcel.
  • Once you receive the tracking number, click HERE to view your shipments progress.
  • Items ship from various suppliers and items purchased at the same time may take different times to arrive.
  • Regions such as Europe, North America and Asia can expect their products within 14 – 35 days depending on location and stock availability. 
  • Regions like South America, Africa, Australia and New Zealand can expect their products within 30 – 45 days depending on location and stock availability. 
  • If the item has not arrived within 90 working days , we will refund you immediately. 
  • 90 days is the guarantee we receive from our shipping partners. This is the maximum time it is allowed to take.
  • Please keep local shipping time frames in mind as some countries can take up to 8 weeks to process a parcel. 

Still have questions?

If you still have questions please feel free to contact our team and we’ll get back to you ASAP. 

Email us at info@newageoriginals.com

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