Our Guarantee Returns and Refunds If you didn’t receive your product or it is significantly different to the description, we guarantee to refund your payment. Shipping We want to ensure that your purchase will arrive on time, therefore we provide a guarantee that products will be delivered within 60 days. Satisfaction We will do everything to keep you happy and satisfied throughout your shopping experience. If you are unhappy in any way, let us fix it! Still have questions? If you still have questions please feel free to contact our team and we’ll get back to you ASAP. Email us at info@newageoriginals.com